Make sure your devices are on and nearby

• Stream and download great TV, films and live sport with the all-new Sky Go app. A brand-new design makes it quicker for Sky TV customers to find and enjoy the very best TV, plus enjoy recommendations just for you and easy switching between compatible devices.
• Mar 25, 2021 Today, Sky Go in New Zealand only supports Apple TV HD 4th Gen and the latest Apple TV 4K. If you’re in New Zealand and Sky Go’s casting features are not working, you may need to update the app. To cast Sky Go, open the app and look for the casting icon, it should be enabled if there’s a nearby casting dongle.

My best method for Sky Go to tv might not work for you but I have this cable from my cell phone to tv. When phone asks for desktop mode I push it back to phone mode. Phone is Huawei Mate 10. Auto rotate on and wham full screen on Tv working fine. Rest of the time I use Chromecast using a Chromecast ultra to avoid any playback skips.

Check that your AirPlay-compatible devices are on. If your Apple TV is in Sleep mode and uses Ethernet, wake your Apple TV with the remote.

Make sure your AirPlay-compatible device is near the device you're trying to stream from. If you can't connect to an AirPlay device, try moving closer to it and try again.

To stream audio to multiple speakers with AirPlay 2, make sure your speakers are compatible with AirPlay 2.

Restart your devices

Restart the devices that you want to use with AirPlay or screen mirroring. Find out how to restart:

• iPhone, iPad or iPod touch
• HomePod*

Check for updates

Make sure all of your devices are compatible with AirPlay and have been updated to the latest software version. Find out how to check for updates on:

• HomePod*
• Smart TVs
  

Connect your devices to the same Wi-Fi network

• iPhone, iPad or iPod touch: go to Settings > Wi-Fi. Also, make sure Bluetooth has been turned on.
• Apple TV: go to Settings > Network. If your Apple TV uses an Ethernet cable, check that the cable is plugged into the router that you use for Wi-Fi.
• Mac: click in the menu bar.
• HomePod:* HomePod is using the same Wi-Fi network as the iOS device that it was set up with. If your iOS device is in range of HomePod and connected to a different Wi-Fi network, HomePod will display an alert in the Home app that states 'Wi-Fi Network”. To connect HomePod to the same Wi-Fi network as your iOS device, open the Home app, press and hold HomePod, tap Settings and then tap 'Move HomePod to [Wi-Fi network]' at the top of the screen.
• Third-party AirPlay-compatible speakers and Smart TVs: Go to the manufacturer’s website to find out how to connect them to your Wi-Fi network.

Check your AirPlay settings

If you can’t AirPlay to an Apple TV or HomePod,* check the AirPlay settings for that device.

• On Apple TV, you may have restricted who can AirPlay.
• On HomePod,* you may have restricted speaker access.
• For AirPlay 2, you may need to invite others to control your home so that they can AirPlay to your devices.

If you're using a Mac or PC, you can't AirPlay to HomePod* if you select Only People Sharing This Home.

Still need help?

If you're experiencing another issue when using AirPlay, find out what to do.

If your music unexpectedly stops

If your music stops playing unexpectedly, use your device or Siri to start playing music again. In some situations, the Home app may be using your HomePod,* Apple TV or AirPlay-compatible speaker as the main audio source for streaming music (even if your HomePod* or Apple TV isn’t currently playing music). Using Siri on that device or performing another task may cause playback to stop everywhere. You can also use an iOS device or computer with iTunes as an audio source to stream music manually instead.

If you see video but can't hear audio

If you can't hear audio when streaming video from your iOS device or Mac to your Apple TV, make sure the volume has been turned up and isn't muted on both your iOS device and your television or receiver.

If you're streaming video from an iPhone or iPad, check the Ring/Silent switch. If it's set to silent, you'll see an orange line. Toggle the switch to turn on the ringer.

If your content gets interrupted or your network is lagging

If you have a weak Wi-Fi signal or are suffering interference from a nearby device, such as a microwave or baby monitor, try the following:

• Make sure you use the recommended settings for your Wi-Fi router.
• Move or turn off any other devices that may cause interference.
• If you're trying to AirPlay to Apple TV, try connecting your Apple TV directly to your router with an Ethernet cable instead of using Wi-Fi.

Your AirPlay connection may be interrupted if you lock your device, put it to sleep or switch to a different app.

If you're still not able to use AirPlay after trying these steps, contact Apple Support.

Sky Go On Apple Tv

*HomePod isn't available in all countries and regions.

Sky Go and HDMI cables aren’t the easiest things to use together for various reasons. Here’s a workaround to make things a bit simpler for anyone wishing to watch Sky Go.

Sky Go is a great way to enjoy Sky channels on your TV, laptop, iPhone, iPad, Android tablet or phone.

Unfortunately, the service doesn’t allow you to use an HDMI cable directly, but there are ways to work around this issue.

Some Smart TVs also do not currently support the Sky Go app which means you might be stuck watching it on a smaller screen.

How to watch Sky Go on your phone

If you’re off on holiday or have a lot of travels planned and you’re a Sky subscriber, why not download the Sky Go app on your laptop or phone?

With this installed, you need to log in with your Sky ID and password. You should have set this up when you first joined Sky. With that done, you’re free to browse and enjoy Sky programming on your mobile device or laptop.

You can also download shows and movies to watch while you’re offline if you’re a Sky Go Extra customer, which is particularly useful when you’re heading abroad on holiday to avoid data charges.

An alternative to your Sky Go?

Prime Video – 30 Day Free Trial

• Award-winning Amazon original series
• Unlimited streaming of Movies and TV shows
• Watch anywhere
• Cancel anytime
• Start your 30 day free trial

Why won’t my HDMI cable work with Sky Go?

Sky TV hasn’t cited in an official statement why an HDMI cable won’t work when trying to watch Sky Go on your TV.

The reason for HDMI and Sky Go being incompatible is most likely a way of protecting the Sky Go content. Sky may be concerned with what customers could do with the Sky Go content. For all they know, customers could be sharing content with other people who aren’t paying customers by recording shows.

We understand this can be frustrating when you pay for the service and then you can’t use it the way you want to. Many Sky Go customers wish to watch the service on a bigger screen and an HDMI cable enables just that.

Image	Product	Buy
Amazon Music	View on Amazon